The Social Policy & Planning Division of Human & Health Services conducts research and develops operational plans for Human & Health Services activities that align with strategic priorities as identified by City Council. The division identifies potential areas for collaboration between the different departments within Human & Health Services and the public with an overarching goal of enhancing service delivery. Social Policy & Planning leads or participates in community consultations with City of Windsor departments and community groups to address issues that impact Human & Health Services operations and people with lived experience.