Snow Removal

Snow Updates:

Winter Control - Snowplow Activity open data set and mapNews Releases:

During winter weather events, the City periodically sends updates to the media and the public. Check our Newsroom for the latest releases.

Snow Plow Tracker:

For updates on where our trucks have been, visit our Open Data Set: Winter Control - Snowplow Activity (map included). Please note: other contracted trucks and machinery are not captured in the tracking.

Winter Control Levels of Service:

Main Routes

  • Salt truck on a downtown streetMain routes are salted and/or plowed once snow begins to fall and accumulate.
  • There are currently 21 main salt/plow routes consisting of roads classified as Expressway, Arterial, and Collector as defined by the City of Windsor Official Plan. These routes also include fire/hospital emergency routes and Transit Windsor bus routes.
  • If accumulation exceeds 5 centimetres (2 inches) during a snowfall, salting may cease temporarily and plowing be utilized as appropriate for the conditions.
  • Also, if the temperature is below -12°C (10°F) during a snowfall, salt begins to lose its effectiveness, and depending upon the snow accumulation, salting may cease temporarily and plowing be utilized as appropriate for the conditions.
  • The average cost for Winter Control on main routes during the normal workday is $15,000 per hour.

Local/Residential Streets

  • Streets are salted and/or plowed in the vicinity of schools during the normal workday once main routes have been cleared.
  • Intersections are salted and/or plowed when conditions warrant. (Average time/cost for all intersections: 8 hours, $120,000).
  • Residential streets are plowed when the accumulation from a snowfall event exceeds 10 centimetres (4 inches), once main routes have been cleared. (Average time/cost for all streets: 24 hours, $600,000).
  • In order to allow for a more efficient residential snow plow operation and to avoid cars from being plowed in, the City recommends that residents remove their parked cars from roadways until they are cleared.

Sidewalks

  • Residents are required to clear snow and ice from sidewalks abutting their property as per By-Law #8544.
  • Please be sure to remove snow completely from your sidewalk to ensure that people are able to pass through safely and freely.
  • Residents are reminded that they may be required to clear sidewalks more than once throughout a storm as snow plows may push snow onto sidewalks during road clearing operations.
  • Snow is cleared from sidewalks where there is not an abutting property owner by the City of Windsor (i.e. overpasses and underpasses). (See Public Works Sidewalk Snow Removal Map.)

Multi-Use Trails

  • Once the storm has ended, multi-use trails within the right-of-way will be cleared by Public Works Department. (see Public Works Sidewalk Snow Removal Map).
  • Once the storm has ended, multi-use trails within parkland will be cleared by the Parks Department.

Bus Stops

  • If the accumulation from a snowfall event exceeds 15 centimetres (6 inches) and all roadways have been cleared, bus stops identified by Transit Windsor as a priority will be cleared.

General

  • Service levels may be amended as conditions require.
  • Removal of major accumulations of snow along curbs in business areas may be considered as conditions require.
  • Inquiries regarding the enforcement of the snow clearing by-law on City sidewalks are handled by By-law Enforcement Officers, Corporate Services. See Snow Removal By-law #8544.

What Can I Do to Help?

Residents and drivers can help by doing the following:

  • Be patient. In heavy snow falls, it takes us longer to get all our streets clear.
  • Stay alert, slow down, and stay in control when driving your vehicle.
  • Leave room for plows. When you see the blue flashing lights on the winter maintenance equipment, remain a safe distance behind them. Also, never pass a snow plow. This is an extremely dangerous practice.
  • Keep parked cars off streets wherever possible.
  • Shovel your sidewalk fully. City By-law 8544 requires all residents to clear the snow from sidewalks abutting their property.
  • Keep fire hydrants clear and visible.
  • Throw snow on your lawn, not on the street. Shovelling snow back onto the street creates unsafe road conditions for motorists and is prohibited by the Highway Traffic Act.

Contracts, Field Services & Maintenance Division
1531 Crawford Avenue
Windsor, Ontario
Canada
N8X 2A9
Hours of Operation: 8:00 a.m. to 4:00 p.m., Monday to Friday (excluding holidays)

Phone: For general information, call 311. For detailed inquiries, call (519) 255-6326.
Email: 311@citywindsor.ca