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Contact Us

The City of Windsor:

Telephone: dial 311*
Alternate: 519-255-CITY (2489)
Toll free: 1-877-RING311 (746-4311)

Bell Relay Service is available to assist in placing a call from customers who use a TTY/teletypewriter.  For TTY, type 711 for the operator, and by telephone, dial 1-800-855-0511.

Text:  311**
Fax:  519-256-3311

Mailing Address: 

  • 350 City Hall Square West
    Windsor, Ontario
    N9A 6S1

Hours of Operation (City Hall):

  • City Hall Administration is open Monday to Friday, 8:30 a.m. to 4:30 p.m., holidays excepted.

Notice to correspondents:

The personal information contained in your correspondence to Windsor City Council or its committees is collected under the Municipal Act, 2001.  Any personal information you choose to disclose in your correspondence will be used to receive your views on the relevant issue(s) to enable the City to make its decision on the matter.  This information will become part of the public record, unless you expressly request the removal of your personal identity information.  Questions about the collection of this information may be directed to the City Clerk's Office​ at 519-255-6211.

If you have information on fraud, waste, abuse, or neglect of people or property involving the Corporation of the City of Windsor, please call the Concerned Citizen/Concerned Employee Hotline.

* If you hear a quick beeping signal when you dial 311, please note the following:  If your business has its own phone switch, or is part of a building that has its own switch, your telephone service provider must program the switch to recognize 311 as a valid number. If this is not feasible, you can also reach the 311 call centre by dialing 519-255-CITY (2489).

** Texting service monitored Monday to Friday, 8:30am to 4:30pm, holidays excluded.