Communications and Customer Service

Communications assists City of Windsor departments with the following:

• Communications planning and counselling
• Audience and market research
• Media relations
• Publicity
• Employee relations
• Community relations
• Issues/crisis management 
• Public affairs/marketing products

Communications contact:

Our Customer Service Department is ready to help you too:

• If you are looking for City of Windsor services or service information, 311 is the only number you need to remember.
• Operators can provide answers to your questions or generate service requests for the full range of City of Windsor services: from detours and construction to parks and recreation, from building and planning to licensing and registration, and more.
• No more looking through hundreds of phone numbers, getting lost in voicemail wilderness or wondering if anyone will respond to your request. 
• 311's telephone service is available in 150 languages, thanks to the City's partnership with Language Line Services.