Emergency Preparedness Week 2025: Plan for Every Season

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Emergency Preparedness Week runs from May 4 to 10 this year, and along with a timely provincial theme for this year’s campaign, our local emergency services providers are launching a campaign of their own to streamline emergency communication with the public.

The theme in Ontario for Emergency Preparedness Week 2025 is “Plan for Every Season.” This concept embodies the unique challenges Windsorites face on a seasonal basis: from spring storms to summer heatwaves and high winds to winter snow and ice, there is no shortage of reasons to plan to protect your family and property.

Make some time to take these three easy steps:

  1. Prepare an emergency plan: Having a plan in place will save time and make real situations less stressful. 
  2. Build an emergency kit: It will help you and your family stay safe until emergency responders can reach you. 
  3. Stay informed: Keep up to date with emergency information.

Find all you need in our guides:

“Take the time now to prepare yourself and your family in order to save vital time during an emergency,” said Windsor Fire & Rescue Services Chief James Waffle.

9-1-1: When Every Second Counts

Windsor Fire & Rescue Services, along with Windsor Police Service and Essex-Windsor Emergency Medical Services (EMS) is taking part in the first-ever provincewide campaign to tackle 9-1-1 misuse, an issue that continues to strain emergency services. The "When Every Second Counts" campaign was launched to reduce non-emergency 9-1-1 calls and educate the public on proper use of this critical emergency service.

9-1-1 is for life-threatening or urgent emergencies. Who do you call for non-emergency concerns? 

We would like to remind the community of the non-emergency lines:

You can also contact 311 to report City of Windsor service issues by dialing 3-1-1 on your phone or connect with them via email 311@citywindsor.ca or by downloading the free 311 app to report an issue 24/7.

Every second counts when an emergency strikes. Calling 911 for non-emergencies can block someone in a real crisis from getting help. Help us help you and clear the line! 911 is for emergencies.

Windsor Alerts

Stay Informed:

It is important to have access to the most up-to-date information. The City of Windsor’s “Windsor Alerts” program makes it easy; just sign up at www.WindsorAlerts.ca or call 311. The alert service is free, and it provides updates, warnings and instructions during times of crisis, directly to you, on any electronic device(s) you register. Non-residents who work in Windsor are also encouraged to sign up using their work addresses.

You can also stay informed by following Windsor Fire & Rescue Services and the City of Windsor on social media. Find links to our channels on our websites, www.WindsorFire.com and www.CityWindsor.ca. 

Learn more about how you can better prepare yourself and your family on the City of Windsor’s Emergency Preparedness web page.
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