Accounts Payable/Receivable
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Accounts Payable/Receivable

Accounts Payable

Direct Deposit/Electronic Funds Transfer (EFT):

For vendors providing ongoing services and/or goods to the City, please consider signing up to be paid by direct deposit/electronic funds transfer (EFT).  Benefits to your organization include faster cash flow and improved security. For each payment deposited into your company’s bank account, you will receive a payment advice sent via email that will clearly state which invoices have been included in the payment. Please use this EFT Application Form to sign up and follow the instructions on the form.

Payment Inquiries

If you have submitted an invoice to the City and would like to make an inquiry regarding payment, please contact:

  1. Your specific City contact using your services/goods. Please ensure this name is included on your invoice.
  2. If you and your City contact require additional support for a past due invoice or payment issue, additional resources include the General Accounts Payable Clerks at (519) 255-6100 ext. 6229 or ext. 6227, or email at

Accounts Receivable

If you have received an Accounts Receivable invoice from the City of Windsor and would like to make an inquiry, please have your customer number and invoice number available and contact:

  1. Specific City contact (if known) for the transaction;
  2. City telephone number as shown on the invoice; or
  3. Accounts Receivable Clerk at (519) 255-6100 ext. 6203.