Affordable Pass Program (APP)

APP ad, 49 per cent discount off the cost of a 30-day bus pass, as detailed below

The Affordable Pass Program (APP) allows eligible Windsor-Essex residents to purchase a discounted 30-day bus pass from Transit Windsor. The APP covers 49% of the cost for a full-price 30-day Smart Pass, and registrants pay the remaining 51% at the time of purchase.

The APP is funded by Pathway to Potential.

Eligibility

The APP is currently available for residents of Windsor and Essex County that are living with low income, recipients of Ontario Works (OW), and Ukrainian refugees:

  1. Low-Income Households:
    All members of a household whose combined income is less than Statistics Canada’s Low Income Cut-off (LICO). Proof of income is required for the most recent tax base year (e.g., Notice of Assessment, Canada/Ontario Child Benefit notice, Confirmation of Permanent Residence document).
  2. Recipients of Ontario Works (OW):
    OW recipients can purchase an affordable pass if they are not provided a pass by Social Services. Transit Windsor requires proof of benefits (medical/dental and payment stub).
  3. Ukrainian Visitors in Canada:
    Ukrainian visitors must provide their Canada Ukraine Authorization for Emergency Travel (CUAET) documentation to apply.

More detail on eligibility requirements, including current household LICO amounts and required income documentation, is available:

Please note: Post-secondary students are currently not eligible for the APP. A 5-month CLASS Pass is available for students to purchase at a reduced rate.

How to Apply

APP application forms are available at the Windsor International Transit Terminal (300 Chatham Street West) or online:

Completed applications can be returned to Transit Windsor in person or by mail at the address below. Please note that proof of household income, and/or other supporting documents, must be submitted with your application (photocopies are preferred).

Mailing address:

APP
Windsor International Transit Terminal
300 Chatham Street West
Windsor, Ontario, Canada 
N9A 0A8

Contact Information

Email: transitapp@citywindsor.ca
Phone: 519-255-6100, ext. 6630

Note: If your agency or organization would like to schedule a presentation for your staff members or clients to learn more about the Affordable Pass Program (APP), please make your request by phone or email.


Transit Windsor
3700 North Service Road East
Windsor, Ontario
Canada
N8W 5X2
Phone: For general inquiries, call 311. For detailed inquiries, call 519-944-4111.
Fax: 519-944-5121