Windsor Moves to Stage 3 of Provincial COVID-19 Re-Opening; Several City Services and Amenities Resume

(Updated October 9, 2020)

The City of Windsor has moved into Stage 3 of the Provincial COVID-19 re-opening plan, and that means more city services and amenities are available.

As provincial guidelines and public health recommendations change in the months ahead, the City of Windsor will continue to review the level of service provided.

350 City Hall Square and 1266 McDougall Avenue Services:

Service Location Note
Licensing 350 City Hall Square West By appointment only:
Email ​ or call (519) 255-6200.
Gaming  350 City Hall Square West By appointment only:
Email ​ or call (519) 255-6200.
Marriage Licences 350 City Hall Square West By appointment only:
City Officiated Outdoor Wedding Ceremonies 350 City Hall Square West
Limit 15 attendees, including bride and groom.
Taxation Support 350 City Hall Square West Drop box for tax and finance payments now available in the lobby of 350 City Hall Square West.    

Counter service available by appointment only.

Email, or for general tax inquiries, call 311. 
Counter service for permit applications 350 City Hall Square West

By appointment only:

Building Department call (519) 255-6267 ext. 6862 or email

Right-of-Way Division (Public Works)
Call (519) 255-6257 or email

In-person payment of parking fees for permits, passes and penalty notices (tickets) 1266 McDougall Avenue In-person service available.

Email or call 519-255-6298.

Facilities and Amenities:

Huron Lodge

As of Wednesday, August 12, Huron Lodge moved to indoor visiting, whereby the residents will now be able to have physical interaction and contact with their families and friends. For more information, visit the Huron Lodge web page.

Playgrounds and Equipment

Playgrounds, play structures and outdoor fitness equipment are now open.

City Pools

As a result of recent resident feedback, the City will be opening some indoor pools, starting with the Windsor International Aquatics and Training Centre (WIATC) by Monday, August 31. This will allow for our local aquatics clubs, such as WAC, WEST and the Windsor Dive Club to resume their training. Reserved swim lanes (one-hour increments) and aquafit classes at the WIATC and WFCU Centre can now be booked at There will be strict safety protocols in place in consultation with the Windsor-Essex County Health Unit. These safety protocols and reservation information will be posted on the on the aquatics page of the City’s website. Note: The indoor fitness centre will remain closed.

Park and Sports Field Permits

Outdoor team sports may resume but with a number of measures and restrictions in place. The City of Windsor has surveyed local sports organizations on their current plans for the 2020 season, and with reduced demand for outdoor sports field usage in 2020, the allocations have been consolidated and a limited number of fields have been made available. Park permits will also be available for small gatherings such as weddings, picnics, etc. that allow up to 100 people while following provincial health guidelines.

The majority of park washrooms are open and operating from 8 a.m. until 8 p.m. unless part of an otherwise permitted event.


Ice pad rentals are available at selected rinks. Additional ice pads will be made available at based on the demand through the finalizing of permits. The issuing of permits is being centralized through the WFCU Centre and can be confirmed by email at There will be strict safety protocols in place in consultation with the Windsor-Essex County Health Unit. These protocols will be included on the permits.

Indoor Recreation and Culture Facilities

See Fall and Winter Recreation Services Update.

Parking Enforcement:

Regular enforcement of parking at street meters resumed on Monday, August 17. Please follow the times laid out at the meters and pay the appropriate amount for the time you need to park, as enforcement will no longer be allowing a grace period.

For more safety tips and practices, visit the Windsor Essex County Health Unit website. For more information on municipal matters related to COVID-19, visit

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