Windsor-Essex Provincial Offences Services Available

City of Windsor officials want residents to know there are still a number of ways to access Provincial Offences Act (POA) services even though Provincial Offences Court remains closed due to COVID-19 social distancing efforts.

In order to contain the spread of the COVID-19 virus, The Chief Justice of Ontario has decided to cancel POA court dates between March 16, 2020 and May 29, 2020.

Under the order made by the Emergency Management and Civil Protection Act, all timelines under the POA are on hold until further notice. As directed by the Ministry of Attorney General, POA will not be enforcing defaulted fines until further notice.

The general phone line will not be answered starting April 14, 2020. However, e-mails will be closely monitored, and if you have requests or inquiries, you can email poa.tickets@citywindsor.ca

Please visit our Provincial Offences web page on the City of Windsor website (citywindsor.ca) regularly to keep up to date on any changes in services and timelines that may affect your tickets and fines.

If you have a court date between March 16, 2020 and May 29, 2020:

Please do not attend court.
Your court date will be adjourned and rescheduled for a future date yet to be determined. You will be notified of your next court appearance by mail to the address on file with the court.

If you need to make an Early Resolution Request or Trial Request:

Currently, Early Resolution requests can only be accepted by mail, email or online at ontario.ca/ticketsandfines. There are also printed forms and a drop box located at 400 City Hall Square East for those that do not have access to the internet or a printer.
Trial requests are accepted by mail and email at this time. Please email poa.tickets@citywindsor.ca with your completed Notice of Intention to Appear (POA0813) form found on our website under POA forms. There are also printed forms and a drop box located at 400 City Hall Square East for those that do not have access to the internet or a printer.
As there are no timelines imposed at this time, you do not need to make your request within 14 days as indicated on the ticket.

If you are looking to make a payment:

Currently, payment can only be made online via www.paytickets.ca or by mail.
Please attach the Mail in Payment Form found on our website under POA forms.
Only full payments of fines are accepted online.

For Court Questions or Applications:

You can email poa.tickets@citywindsor.ca. Requests are being actioned on an urgent basis. Urgent requests include any person who is in default of their fine and needs to complete a re-opening or an extension of time to pay to re-instate their driver’s licence.

Visit www.citywindsor.ca/covid-19 for the latest information on other adjusted municipal services. The Windsor Essex County Health Unit continuously provide updated information on the latest health advice and local COVID-19 data.