Vulnerable Persons Registry: Protect Loved Ones During Emergencies

The City of Windsor and Windsor Fire and Rescue Services are urging residents to help protect loved ones who might need assistance in the event of an emergency evacuation.

“We have developed a vulnerable persons registry for anyone with mobility or cognitive issues, or who may have special equipment like oxygen,” says Deputy Fire Chief Andrea DeJong. “In the event of an emergency evacuation, knowing these special needs in advance will be a great help to us in getting people to safety.”

The Vulnerable Persons Registry is found through the E-Services menu on the City of Windsor website.

For anyone without internet access or having trouble signing up, we recommend first contacting a family member for assistance who might also benefit from knowing that you are registering for help. A second option is to call 311 where a Contact Centre employee can help walk residents through the sign-up procedure.

There is no age restriction on who can be registered, and homes with multiple vulnerable residents can register everyone at the same time.

We ask for an emergency contact to be provided during the registration process. To ensure the information is the most current, we ask that the registry be updated on at least an annual basis if conditions change.

This is Emergency Preparedness Week in Windsor, and we would also like to remind residents of our Windsor Alerts notification system. During a major crisis, emergency or severe weather event, City of Windsor officials will send event updates, warnings and instructions directly to you on any communication device(s) you register for the service. Sign up at

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