Transit Windsor Adding Routes and Increasing Services

Transit Windsor services have been ramped up, adding routes and increasing bus frequency while maintaining public health guidelines. Having instituted a mandatory face mask policy, Transit Windsor has been able to increase the maximum occupancy on busses, though vehicles still need to bypass waiting riders if occupancy limits are met, in order to maintain public health guidelines. Additional vehicles are inserted into service to support increased ridership needs when possible.

Transit Services Increased:

Since returning to service in early May, Transit Windsor has continued to monitor ridership and route needs on a daily basis and has addressed service levels accordingly:

  • Central 3 West Route has been added, providing access to grocery stores and other shopping centres.  
  • South Windsor 7 route has been added, providing better access to the south end of the city, including Walker Road and Devonshire Mall.
  • Walkerville 8, Transway 1A and Dougall 6 routes will see increased levels of service to meet customer ridership needs.

Transit Windsor’s website has been updated to include current schedules and policies:

After implementing these additional service level changes, and because of the public health restrictions and Ministry of Transportation guidelines, Transit Windsor will not be able to increase service further until at least early September.

On 16 July, the Government of Canada announced an agreement with all provinces and territories regarding funding for municipalities and transit systems. The Province of Ontario and federal government have yet to determine the specific allocations. As soon as funds are made available, Transit Windsor will be able to implement further measures to enhance services for the longer term.

Transit Windsor leadership have been participating in province-wide working groups and forums designed to implement industry-wide standards to support a return to front-door boarding, which would allow for a further increase in passenger access while protecting drivers. A return date for front-door boarding is yet to be determined.

Fares continue to be waived, and all passengers are asked to enter and exit the bus through the rear doors. Riders with accessibility needs may continue to use the front doors; one wheelchair passenger at a time may occupy this area. Over the course of the past several months, ridership numbers have remained significantly below pre-pandemic levels. Current ridership has been reduced by about 80%, as compared to 2019.

The Government of Ontario has extended all emergency orders currently in force until at least July 24, 2020, and the Government of Canada has announced the continued border closure to all but essential travelers until at least August 21, 2020. On Monday, the Province of Ontario held back Windsor-Essex as a “Stage 2” region, owing to the ongoing public health crisis.

The Windsor-Essex County Health Unit continues to advise that transit remain for essential trips only and that residents consider alternatives, such as walking or cycling, to the greatest extent possible.

More Info on COVID-19 and the City of Windsor:

  • Visit for the latest information on adjusted City services, including a list of Frequently Asked Questions.
  • Our community partners at the Windsor-Essex County Health Unit also have a website with information on the latest health advice; community restrictions and guidelines; and other information on COVID-19.
  • For general information on municipal services or to request a service, please call 311, download the 311 app or email Open 8 a.m. to 4 p.m., Monday through Friday.
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