Reminder: Support for Residents During Extreme Cold Weather

With winter weather upon us, the City of Windsor is reminding at-risk individuals of the options available in our community when weather becomes dangerously cold. Extreme cold weather alerts are issued by the Windsor-Essex County Health Unit (WECHU) when the temperatures are minus 27 Celsius (minus 16.6 Fahrenheit) with or without the wind chill for one day. The WECHU also considers factors that increase the impact of cold weather on health, including precipitation, low daytime temperatures or sustained cold weather for several days and nights in a row. But, even if an official alert has not been declared, very cold weather can still be a threat for many.

Those most at risk during cold weather include individuals who are experiencing homelessness or who are inadequately or under-housed, individuals who work outdoors, individuals who have a pre-existing heart condition or respiratory illness, the elderly, infants and young children.

The following programs are available for people in Windsor and Essex County during these cold days and throughout the year. Please note that COVID-19 precautions are in place to control the risk of infection, including mandatory mask requirements, limited capacity, enhanced cleaning and physical distancing.

Residents can reach out to the following to get out of the cold or access resources:

Welcome Centre Shelter for Women

(24 hours)
Emergency shelter services for single women and families
263 Bridge Avenue
(519) 971-7595

Homelessness & Housing Help Hub (H4

(10 a.m. to 6 p.m., Monday to Sunday)
Services for single men and women experiencing homelessness
400 Wyandotte Street East (Windsor Water World)
(519) 253-3806

The Salvation Army

(24 hours)
Emergency shelter services for single men
355 Church Street
(519) 253-7474

Downtown Mission (Overnight)

(9 p.m. to 9 a.m.)
Emergency shelter services for single men, women and families
875 Ouellette Avenue
(519) 973-5573

Downtown Mission (Daytime)

(9 a.m. to 9 p.m.)
Meal services and daytime resting place for single men, women and families
664 Victoria Avenue
(519) 973-5573

Keep the Heat

Assistance with utility arrears and utility shut-offs.
To register, please visit:

Housing Stability Plan

Assistance with rental arrears or first/last month’s rent to obtain affordable housing
(519) 255-5200 ext. 5294

211 Can Help!

The 211 helpline can refer people to places to stay warm, community services and programs that can assist. Service is available 24/7 in more than 150 languages.

For more information, visit the Community Development and Health Services web page for Homelessness and Homelessness Prevention and the Windsor-Essex County Health Unit.

When to Call 911

Being outdoors for prolonged periods of time during extreme cold can lead to frostbite or hypothermia, which constitute a medical emergency. If you are concerned about the health or safety of yourself or someone who is living outdoors during extreme cold days, call 911 immediately.

Latest News