Reducing Service Fees and Charges for Windsor Residents

Mayor Dilkens acts to reduce charges during public health crisis, calls on Ontario Government to adjust electricity time-of-use rates, Council motion passed to endorse Mayor’s advocacy regarding small-business aid.

Updated March 18, 2020, 2:00pm

In an effort to reduce the financial burden on Windsor residents who are following the best advice of public health officials and are working from home or in self-isolation, the City of Windsor will act to reduce the service fees and charges.

City Action: For those unable to meet the month of March property tax installment deadline the City of Windsor will waive the penalty charge associated with late payment on this installment. This action is applicable only for the month of March and will be re-evaluated on a go-forward basis.

Additionally, Windsor Mayor Drew Dilkens is calling on the Ontario Government to adjust the time-of-use electricity rates, recognising that the option to shift energy consumption to off-peak hours has become impossible for many Ontarians.

“As Chair of the Board of ENWIN, I know that municipal distribution companies have no say in how time-of-use is calculated,” said Mayor Drew Dilkens. “The Ontario Minister of Energy should issue a Directive to the Ontario Energy Board adjusting or eliminating time-of-use rates at this extraordinary time.”

The City of Windsor is committed to working collaboratively with the Ontario and federal governments to find ways to support families and businesses that are responding to the public health emergency.

“In the last 24 hours, I’ve had occasion to speak with the Deputy Prime Minister and Ontario Minister of Municipal Affairs & Housing,” continued Dilkens. “All orders of government are going to have to dig deep to support our communities and provide relief for small business – especially the service sector. At the City of Windsor, we are committed to doing our part and will continue to review means to provide relief for our residents and business in the days and weeks ahead.”

Windsor City Council approved this measure via electronic vote earlier today. Yesterday, Council voted to suspend Council and Committee Meetings until at least April 5, 2020. Additionally, as part of the City’s ongoing response to public health orders that shut down service-sector establishments such as bars, nightclubs and restaurants, Council unanimously passed a motion to endorse Mayor Dilkens’ efforts to petition upper levels of government for immediate and fast action for financial relief and support for local small businesses.

In an effort to address the concerns of the community with regards to the impact of the Coronavirus on the City of Windsor operations and facilities, enhanced screening is now in place at entrances to City Hall (350 City Hall Square West) for visitors and staff. While City Hall remains open for those seeking to secure public services, it is strongly recommended that residents access public services online via the significant e-services directory on the City of Windsor website.

The City of Windsor is committed to working with public health officials and working with other orders of government, the Province of Ontario and Government of Canada to coordinate the public sector’s response to COVID-19. Future service-level changes may be possible and could be announced in the future, and will be based on the best advice of medical professionals, including the Windsor-Essex County Health Unit.

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