City Introduces Relief Measures for Property Tax Payments

In response to recent events stemming from the COVID-19 pandemic, the City of Windsor is introducing the following measures to assist property owners with the financial burden as it relates to property taxes:

  • The third instalment for the 2020 Interim Property Taxes has been changed from April 15, 2020 to June 30, 2020.
  • All remaining pre-authorized payment withdrawals scheduled in the months of April, May and June will continue to be taken on the scheduled dates unless otherwise cancelled/adjusted by the property owner (see options below).
  • All remaining postdated cheques for the April 15, 2020 instalment will be cashed on the scheduled dates unless cancelled by the property owner (see options below).
  • Charges for Non-Sufficient Funds related to property tax payments will be waived through the period ending June 30, 2020.
  • There will be no late payment charges in either form, penalty and/or interest, through the period ending June 30, 2020.
  • To request changes to a Pre-authorized payment or to request the return of a post- dated cheque, email

Summary of City Supports:

Since the World Health Organization declared the COVID-19 a global health pandemic on March 11, Mayor Drew Dilkens and the City of Windsor have taken swift action to protect public health, and relieve financial burden for those families facing economic consequences related to the health crisis, including:

  • Closing municipal community centres, arenas, pools and libraries;
  • Making transit free and implemented enhanced cleaning protocols;
  • Relaxing parking enforcement at public meters, while continuing to respond to public complaints relative to abuse;
  • Waiving penalties associated with late payment of property taxes in March 2020;
  • Declaring a State of Emergency, and ordering the closure of Tecumseh and Devonshire Malls

“Beyond the global headlines and international economic ramifications are individuals families and businesses in Windsor who are facing an uncertain few weeks or months as a result of this virus,” said Mayor Drew Dilkens “As we fight daily to ‘flatten the curve’ in our community, I’m focused on delivering relief to taxpayers who need a hand during this challenging time.”

Property Tax Relief Summary:

Property taxes that were required to be paid by April 15, 2020 can be paid anytime between now and June 30, 2020 without penalty or interest charges. Pre-authorized payments (PAP) will continue, and payments will be withdrawn on the scheduled dates unless property owners contact the City of Windsor Tax Office by email at and make alternate payment arrangements.

Alternative options for property owners enrolled in a pre-authorized payment plan include:

  • Change of the automatic withdrawal date to June 30 for the remaining balance of the interim tax bill,
  • Suspension of enrolment in the automatic plan in order to make payments on your own by June 30, or
  • Cancel the plan (interest and penalties would apply as of July 1).

Property owners seeking to participate in this tax deferral program are asked to e-mail as follows:

  • To request changes to a pre-authorized payment plan
  • Property owners who have mailed in postdated cheques should be aware that those cheques will be cashed unless otherwise directed
  • Taxpayers on pre-authorized payment plans who’s accounts are not in arrears as of June 30 will be automatically be re-enrolled in the normal pre-authorized payment plan.
  • Those taxpayers that have an arrears balance as of June 30th, and who wish to continue to pay by pre-authorized payments, will need to contact via e-mail in order to develop a customized payment plan.
  • Please ensure you clearly identify the property address and provide a contact name and number.
  • Owners may be contacted by the Tax Office in the event more information is required.

Property owners who have made arrangements with their financial institution for the payment of property taxes will need to contact their respective institutions to discuss options in regards to any deferral of payments that they may offer.

This is another example of the City of Windsor taking action in response to COVID-19. For more information on COVID-19 planning and preparations by the City of Windsor, please visit our COVID-19 page Windsor Essex County Health Unit is a further resource for local updates on COVID-19.

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