City Encourages Use of On-Line Services

Over the course of the past several days, the City of Windsor has adjusted its service delivery, culture and recreation programing to respond to the Coronavirus public health emergency.

On Friday, it was announced that EarlyON daycare facilities were temporarily closing and as of end of normal operating hours on Sunday, libraries, museums, arenas, pools and community centres suspended their operations at least until April 6, 2020.

We continue to consult with Windsor-Essex County Public Health Unit, as well as Provincial and Federal governments and neighbouring municipalities, including the City of Detroit, to coordinate and plan our response.

At this time, while City Hall and associated services remain open and available to the public, the City of Windsor is strongly encouraging residents to use on-line means to access municipal services. The City has a large number of services offered on-line that can help avoid the need for unnecessary trips and person-to-person contact during the COVID-19 pandemic.

Also, all Provincial Offences Act matters that were set to be heard at justice centres and hearing rooms located at City Hall (350 City Hall Square West) scheduled from Monday, March 16, 2020 through to and including Friday, April 3, 2020 have been adjourned and rescheduled to a later date. If you have a matter scheduled during this time, you do not need to attend the court located at City Hall. A notice of your new court date will be sent to you by mail to the address on file with the court. For more information, please contact your local Provincial Offences court.

Windsor City Council is scheduled to meet on Tuesday 17 March, 2020 in open session immediately after the conclusion of the 1pm in-camera session concludes. At this time we are requesting that all those interested in observing the meeting consider watching from home via on-line streaming, or via the local Cogeco TV broadcast. Individuals interested in making a presentation to Council about a subject on the Agenda are asked to consider making their comments via written statement to the Office of the City Clerk. An update on Municipal response to COVID-19 will occur during this Council meeting. 

The City of Windsor is committed to frequent updates about the status of municipal public services and further updates in the days and weeks ahead are anticipated.

Among the on-line services you can access are:

311 Online
Complete a service request online for many city services. Download the 311 App.

ACTIVE Windsor
Info and registration for recreation and culture programs, rentals and memberships.

Everything you need to start a new business or renew existing permits and licences.

Building Permits
Apply for building permits and view their status.

Child Care Subsidy
Child care fee assistance for eligible families with children birth to 12 years old.

Council/Meeting Delegation
Submit delegation request for City Council and Standing Committee Meetings.

Dog Licence
Obtain or renew your annual dog licence.

Emergency Utility Cut Permits
Utility Companies Only.

My Property Tax
View your property tax account, make requests and provide updates.

Ontario Works Application
Apply for Ontario Works.

Open Data Catalog
Use municipal data to create and share resources from maps to apps and more.

Public Property Inquiry
View assessments, associated permits and violations.

Ticket Payment
City of Windsor parking tickets and Provincial Offences Act (POA) tickets.

You can find links to all our on-line services on the city of Windsor website with most under the E-Services tab.

For more information on COVID-19 planning and preparations by the City of Windsor please visit our COVID-19 page

The Windsor Essex County Health Unit is an excellent resource for information on COVID-19.

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