​Bus Service Adjustments Extended

Transit Windsor has been directed to continue with enhanced Sunday service only, seven days a week until at least June 21, 2020, extending the order regarding transit service delivery implemented on May 4, 2020.

The City of Windsor and Transit Windsor have been monitoring and analyzing ridership figures since the resumption of service began. Due to the continued public health crisis, current ridership has been reduced by about 90%, as compared to pre-pandemic figures from May 2019.

Continuing to provide enhanced Sunday service only until June 21, 2020 allows those residents who rely on Transit Windsor to access services, while also providing services commensurate with current demand. Ongoing monitoring will occur throughout June to determine if service levels need to be addressed further as the Province of Ontario considers allowing additional staged re-openings.

Ridership Data Table:

May 2019 Ridership (per week)

Approximately 138,000

Week of May 4 to 11


Week of May 10 to 16


Week of May 17 to 23


Three week average ridership (percentage)


The Windsor Essex Public Health Unit has published recommendations for riders, including:

  • Discouraging use of transit service if experiencing COVID-19 symptoms,
  • Recognizing that public transit is currently provided for essential trips only,
  • Recommending consideration of other forms of transportation, such as walking or cycling, and
  • Maintaining 2-metre social distancing practice while waiting for and riding the bus.

Passengers should refer to the Windsor-Essex County Health Unit recommendations as they make plans to use Transit Windsor buses.

Transit Service: Sunday Schedule Continues

All Windsor routes that normally have a “Sunday” schedule will continue to be in service seven days a week, except for the Central 3 West and the Tunnel Bus. Transit Windsor’s website has been updated to include the current schedule and policies.

Addressing capacity issues has not generally been a concern. On the two busiest routes, while adhering to social distancing obligations, additional busses have been deployed when required to support the 1C and Crosstown 2. Going forward, busloads will continue to limit passengers, consistent with public health guidelines and Province of Ontario regulations.   

Riders are asked to continue following the advice of public health officials to ensure the smoothest possible operations going forward, including limiting travel to essential trips only.

Fares continue to be waived, and all passengers are asked to enter and exit the bus through the rear doors. Riders with accessibility needs may continue to use the front doors, and one wheelchair passenger at a time may occupy this area.

More Info on COVID-19 and the City of Windsor:

  • Visit www.citywindsor.ca/covid-19 for the latest information on adjusted City services, including our Frequently Asked Questions.
  • Our community partners at the Windsor-Essex County Health Unit also have a website with information on the latest health advice, community restrictions, guidelines and other information on COVID-19.
  • For general information on municipal services or to request a service, please call 311, download the 311 app or email 311@citywindsor.ca. Open 8am and 4pm, Monday through Friday.
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